Privacy policy

Last updated 12 November 2026.

Grassroots by Rush Goalie ("Grassroots") is an app for adults who run and support junior football teams: coaches, assistant coaches, parents and carers, and referees. It is run by Trustlet Technologies Ltd ("we", "us"), registered in England and Wales (company number 17535716, registered office 51 Taylors Ride, Leighton Buzzard, LU7 3JN). We are the data controller for the personal data described here. We're registered with the Information Commissioner's Office, registration number ZC282045. Questions: [email protected].

Children

Children never have accounts and never use Grassroots. A coach adds the players in their squad so they can plan games. For each child we hold only what the coach enters: their name, the first name or nickname the coach wants shown, an optional shirt number, and whether they shouldn't be named at all. Only the team's coaches see a child's full name. Parents in the team see the first name or nickname, or "A player" when the coach has said not to name them. A child's name is never shown to other teams, referees or anyone outside the team, and we never ask for children's photos, dates of birth, addresses or contact details. Match scores for teams up to under-11s are kept inside the team, in line with FA guidance.

What we collect

What	Why
Your email address, and your name from Apple or Google if you sign in with them	To create your account and sign you in
The name you use in the team, and your role (head coach, assistant coach or parent)	To show you to the rest of your team
Your team: club, team name, age group, kit, home ground and its address, and the County FA you say you're affiliated to	To run your team and, for coaches, so other coaches can find you for friendlies
The squad, as described under Children above, and which parent belongs to which child	So coaches can pick squads and plan games, and parents can answer for their own child
Fixtures, who can play, squads, match plans, goals and who scored them (by first name or nickname), match timers, programmes, match reports and links to match videos	To run the team's games. Kept inside the team.
Reports you send (what you reported, why, and a copy of the names or notes it was about) and teams or referees you hide	To keep Grassroots safe. Reports are kept for two years; hidden teams until you unhide them or delete your account.
Free dates, offers and friendlies arranged with other teams	To find your team a game. Other coaches see your team, ground and head coach's name, never your squad.
Tournaments you run or enter	To show them to the teams in them and to coaches nearby who might enter
Money: requests for subs or kit, who has paid, and what was spent from the team's kitty	So the team can see who has paid. Parents see their own payments; coaches see the team's.
For referees: your name, refereeing level, the age groups you'll do, your fee, how far you'll travel, your postcode, the days you're free and confirmation that you're 18 or over	So coaches nearby can find and book you. Coaches see your name, level, fee and roughly how far away you are, never your postcode.
Where your ground (or, for referees, your postcode) is on the map	To find teams, tournaments and referees nearby. We look the postcode up with postcodes.io. We never use your phone's location.
A club badge or a photo of your ground, if you add one	Kept on your phone. Never pictures of children.
A code for your phone so we can send you notifications	To tell you about games, answers, offers, payments and bookings
Payment details	Handled by Stripe. We never see or store your card number.
For clubs and referees who get paid in the app: identity and bank details	Collected and held by Stripe. We only see whether payouts are switched on and the last four digits of the bank account.

If you turn on Face ID or fingerprint unlock, that check happens on your phone. We never receive your biometric data.

Our legal basis

We use your data to provide the service you signed up for (contract). Players' names are entered by their coach so the team can be run; we hold them because it's in the legitimate interests of the team, the children and their families, and we keep them to the minimum the coach needs. We keep payment records because the law requires it (legal obligation). We keep the app secure and working properly (legitimate interests).

Who can see it

Your team's coaches and parents see what's described above. Other coaches see your team's card (club, team, age group, kit, ground, County FA and head coach's name) when you post a free date, offer a game, run or enter a tournament, or book a referee. A referee you book sees the game, the ground and the coach's name.

We use these companies to run Grassroots:

Supabase: our database, sign-in and servers, hosted in London.
Stripe: card payments and payouts to clubs and referees.
Apple and Google: if you choose to sign in with them, and Apple for notifications.
Zoho: sends your sign-in codes and emails from [email protected].
postcodes.io: turns a postcode or place name into a place on the map. It gets the postcode, never who you are.
Cloudflare: hosts this website.

Stripe, Apple, Google and Cloudflare may handle data in the United States. When that happens, it's protected by the UK's data bridge with the US or by the UK's standard contract terms.

We don't sell your data and we don't use it for advertising. Grassroots has no adverts and no tracking.

How long we keep it

We keep your data while you have an account. A player's details are deleted when the coach removes them or the team is deleted. If you delete your account, we delete your profile; if you're the head coach, the team passes to your longest-serving assistant, or is deleted with its squad if there isn't one. Payment records are kept for six years for tax reasons.

Your rights

You can ask to see, correct, download or delete your data, or object to how we use it. Parents can ask the coach, or us, to correct or remove their child's details. Email [email protected] and we'll reply within a month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Age

You need to be 18 or over to use Grassroots.

Changes

If we change this policy in a way that matters, we'll tell you in the app.