Help and support

Stuck? Email [email protected] and a real person will get back to you, usually within a working day. Tell us your club, team and what you were trying to do.

Signing in

Sign in with Apple, Google or your email. With email we send you a code: check your junk folder if it hasn't arrived after a minute. Want a look first? Tap Try the demo on the first screen. You need to be 18 or over.

Coaches: setting up your team

Add your club, age group, kit and home ground with its postcode, then your squad. Share your team link with parents so they can join and say who can play.

Parents: joining your child's team

Ask the coach for your child's own link and open it on your phone. You'll see the games, can say whether your child can play, and can pay any requests from the coach.

Finding a friendly

Open Find a game and say when you're free. Coaches nearby in your age group can offer to play, and you can offer to play teams who are free. An agreed friendly goes straight into your fixtures.

Tournaments

Run one from Find a game, or enter one near you. The organiser makes the draw and keeps the scores on the day. If the organiser's club has connected its bank account in Money, teams pay the entry fee by card and it goes straight to the club; otherwise they pay on the day and the organiser ticks them off. To pull out after paying by card, email us and we'll refund you.

Referees

Refs: tap "A referee?" on the welcome screen to set up your profile and the days you're free. Coaches: open an upcoming fixture and tap Referee.

Paying and getting paid

Card payments go through Stripe and we never see your full card number. Clubs connect their bank from Money; referees from their profile.

Reporting or hiding someone

Tap Report or hide on a team, tournament or referee. Pick what's wrong and send it: we look at every report within 24 hours, and the team or referee is hidden from you straight away. To just hide them, tap Just hide. You'll find everyone you've hidden under Your account, where you can unhide them. If a child is in danger, call 999.

Deleting your account

Go to Your team and tap Delete account (parents: at the bottom of your home screen). Our privacy policy explains what we keep and for how long.