Terms of use

Last updated 12 November 2026.

1. Who we are

Grassroots by Rush Goalie is run by Trustlet Technologies Ltd, registered in England and Wales (company number 17535716), registered office 51 Taylors Ride, Leighton Buzzard, LU7 3JN. Contact us at [email protected]. These terms are between you and us. By creating an account you agree to them and to our privacy policy.

2. What Grassroots does, and doesn't do

Grassroots helps adults who run junior football teams sort out games, squads, scores and team money, find friendlies, tournaments and referees. We don't run games, tournaments or clubs, employ or vet coaches or referees, or own grounds. Clubs, coaches, tournament organisers and referees are responsible for their own games and events, including safeguarding, the rules of their league and County FA, and everyone's safety. A County FA shown in the app is what the club told us; we don't check it.

3. Your account

You must be 18 or over and live in the UK. Children must not use Grassroots. Use your real name and keep your sign-in to yourself. You can delete your account in the app at any time.

4. Coaches and the squad

If you add players, you confirm you're a coach of that team and that the club and the children's parents or carers are happy for you to use Grassroots for the team. Only add what you need: a name, the name to show, and a shirt number if you like. Never add children's photos or contact details.

5. Paying in the app

Who you pay. When a parent pays a team request, the money goes to the club's own Stripe account. When a coach pays a referee, it goes to the referee's own Stripe account. We collect it as their agent. Once a payment goes through, you've paid them.

Our fee. For each card payment we add a fee of 30p plus 2%, at most £1, shown before you pay, so the club or referee gets the full amount. Paying in cash or by bank transfer has no fee and is between you and them.

Stripe. Payments are processed by Stripe under Stripe's terms. Clubs and referees who get paid set up a Stripe account and agree to Stripe's Connected Account Agreement. They're responsible for using the money for what it was collected for, for refunds, and for any tax.

Refunds. Refunds are up to the club or referee you paid. If something went wrong with a payment, contact us first at [email protected].

6. Friendlies, tournaments and referees

Agreements between teams, organisers and referees are between them. Tournament organisers set their own entry fees, rules and prizes and decide who sees the scores, except that scores for under-12s are never shown to everyone. Referees confirm they're 18 or over; check their qualifications with them if your league needs to.

7. Behaving well

Don't post anything illegal, threatening, abusive, hateful or sexual, anyone's personal details without their agreement, or anything about a child beyond what a team needs. Names and notes other people see are checked for swearing and slurs. You can report a team, tournament or referee with Report or hide in the app, or email [email protected]; we look at every report within 24 hours. You can also hide a team or referee, so you no longer see each other in the app. We may remove content or close accounts that break these rules, and we'll pass on anything that suggests a child is at risk to the police and the relevant County FA.

8. Our responsibility to you

We try to keep Grassroots working and accurate, but we can't promise it will always be available or free of faults. We're not responsible for games, events, payments between users or anything users add. Nothing in these terms limits what we can't limit by law, including liability for death or personal injury caused by our negligence, or your rights as a consumer.

9. Changes and the law

If we change these terms in a way that matters, we'll tell you in the app. These terms are governed by the law of England and Wales.